If you've been in an accident, firstly your safety and wellbeing is most important so please take care of yourself before the vehicle. Your first point of contact will be with your insurer to report the incident, they will then contact LeasePlan for a settlement figure if the vehicle is written off. From your insurer we need the incident date, last known mileage and the category of loss. We'll then send them a settlement figure and you'll also be sent a copy of the settlement letter. The settlement letter will contain all the details of what then happens.