If your contract includes maintenance, and you have a worn or flat tyre, we'll replace the tyres on your vehicle if they are damaged, punctured or below 2mm. 0344 493 5811 (option 1 then option 4) with your registration number and your latest mileage handy. If you're asked for the tyre size, you can find details of this on your my vehicle summary page (login here). We'll then check stock levels for your vehicle within your area and book an appointment for you. Please don't book directly with a tyre fitter.
We know that sometimes a tyre will need changing in an emergency situation such as a puncture where the vehicle is not drivable. Changing tyres by the side of the road can be very dangerous so if you are going to change your own tyre make sure it is safe to do so and if possible drive to a safe location away from moving traffic. In these situations, we recommend that you call the LP Assist line and we will send The AA out to help. They will either change the tyre (if you have a spare) or, during opening hours,they will recover you to the nearest LeasePlan approved tyre fitter to enable your tyre to be replaced. If a spare is fitted please still call your DriverLine and they will arrange for the damaged tyre to be replaced. This should be done as soon as often the spare tyre may be a ‘space saver or skinny’ tyre that is designed to get you home but not designed for you to drive many miles on.
Tyre care to avoid emergencies
We recommend checking tyre pressures every fortnight, not forgetting to check to spare as well. This should be done when the tyres are cold, as the pressure in a tyre will increase as it warms up. The pressure settings when the tyres are cold should always correspond to the recommendations given by the vehicle manufacturer or tyre company. You should pay particular attention to any abnormal conditions of use, e.g. full loads, towing a trailer etc. In order to protect the valve and ensure that the tyre pressure is maintained, we recommend fitting a valve cap with an air tight seal. Driving with tyres at incorrect pressures is dangerous. Under inflation causes heat to build up in the structure of the tyre, which can result in sudden and rapid deflation. This can happen some considerable time after pressures have been corrected.
In addition to maintaining correct tyre pressures, regular visual checks can prevent problems with your vehicle's tyres:
- Remove any stones or nails that are embedded into the tread, as they can work into the casing and cause damage and possible deflation. Oil, fuel or paint can damage the rubber compounds used in tyres.
- Oil can make the tread rubber swell, reducing the pattern grooves and affecting adhesion. Immediate removal with detergent and plenty of water is recommended.
- Tyre tread wear should be checked regularly. Abnormal wear is often an indication of a mechanical defect on the vehicle, such as incorrect alignment, play in the steering mechanism or high spots on brake drums. In these cases the mechanical parts of the vehicle should be checked as soon as possible.
- Take your vehicle to an expert immediately if you see damage such as a blister, rupture, cut or penetration exposing the casing on the tyre, or if it has suffered a violent impact.
Speed and driving style
Winding roads, rapid acceleration, harsh braking, can all impose undue stresses on the tyre which can reduce the tyre's life (at 120 Km/h a tyre wears out twice as fast as it does at 70Km/h). Overloading or under-inflating a tyre by 20% reduces its life by around 26%. Shocks: hitting kerbs, driving fast over potholes, large stones and other obstacles can be the cause of tyre damage that is not always immediately apparent"